+971 4 299 3723

info@sparkpublicity.com

FAQ

WHAT CAN YOU TRANSLATE?

We translate any file formats: Word, Photos, Audios, Power Point, Excel, Access, Open Office, Plain Text, Autocad and PDF.

 DO YOU TRANSLATE WEBSITES?

Yes we do! For more information you can contact us

DO YOU WORK WITH COMPANIES OR PRIVATE INDIVIDUALS?

Majority of our work comes from companies but we also get a substantial amount of work from private individuals. We are more than happy to help with any translation needs. 

ARE YOUR TRANSLATIONS CERTIFIED?

All our translators and proofreaders hold at least a Bachelor’s degree in the language they specialize in or a closely related field. They are all handpicked, trained and tested through a rigorous process.

HOW DO I ORDER A CERTIFIED TRANSLATION?

All our translators meet this criteria. They all hold at least a Bachelor’s degree in the language they specialize in or a closely related field. They are all handpicked, trained and tested through a rigorous process.

HOW DO I COUNT THE WORDS IN MY DOCUMENT?

Use the word count tool  -on your computer, go to TOOLS and then WORD COUNT.If not sure enter an approximate number and once submitted we will verify the count and verify it for you.

WHO ARE YOUR TRANSLATORS?

We choose the translators for your project from our team of professional translators. We can identify the best translator based on their area of expertise, performance and type of document you send, Plus other factors.

DO YOU USE MACHINE/HUMAN TRANSLATION?

We provide human translations only. None of our work is machine translated.

PRICES & PAYMENTS

 

HOW MUCH DOES A TRANSLATION COST/ HOW IS THE PRICE CALCULATED?

Translation costs mostly depend on the number of words to be translated and,  to a lesser extent, the language that you are translating into.

DO I GET A FREE QUOTE?

You can send us the files via email and one of our project managers will get back to you with a quote. 

IS THERE A MINIMUM ORDER SIZE?

There is no minimum order size.

DO YOUR PRICES INCLUDE VAT?  

Yes, all our rates include ta.

WHAT CURRENCIES DO YOU ACCEPT?

We accept all currencies. Please let us know the currency in which you would like to receive your quote.

OTHERS

 

WHO ARE YOUR PRIMARY CUSTOMERS?

Our customers come from various industries.

DO YOU TRANSLATE ON WEEKENDS / PUBLIC HOLIDAYS?

We strive to provide 24/7 availability to our clients but encourage them to inform us beforehand so that we can plan ourselves .